In today’s dynamic tech landscape, companies are continually seeking efficient ways to deliver quality products while optimizing costs and have historically turned to outsourcing

This talk dives deep into the world of QA outsourcing, offering insights into its costs vs. benefits, potential pitfalls, and invaluable takeaways.

We’ll begin by exploring the triumphs, highlighting how QA outsourcing has driven faster time-to-market for products, facilitated access to global expertise, and allowed businesses to scale testing capabilities on-demand. Next, we’ll delve into the challenges, shedding light on communication barriers, quality concerns, and the importance of aligning organizational cultures between the hiring company and the outsourced QA team.

The talk will conclude with lessons learned, emphasizing best practices around vendor selection, communication and collaboration, and strategies to maintain product quality standards. This talk aims to equip professionals with a balanced perspective on QA outsourcing, helping them make informed decisions and ensuring success in their QA endeavors. The session aims to offer a holistic overview of the QA outsourcing landscape.

Paul Ngum

afriQA, UK

Paul’s career spans nearly two decades in the Legal and Information Technology sectors. He has spent the last decade leading and being accountable for software quality assurance and testing on significant IT transformation projects for both public and private companies in the UK. Paul is the Founder & CEO of afriQA , a Social Impact QA Outsourcing company that partners with Universities across Africa to recruit, train, and remotely deploy QA Engineers globally. Holding a Master’s degree in International Business Law and an ISTQB Advanced Level Test Management certificate, Paul contributes his expertise to various fields. He is a 2023 judge for The European Software Testing Awards 2023. His interests include all aspects of technology, data protection and privacy law, as well as the legal and ethical issues involved in emerging technologies like artificial intelligence and blockchains.